FAQ
Location, hours and pricing
Where are you located?
We are located at 12700 San Rafael Ave. NE Suite 9A
What are your hours?
Sunday and Monday Closed
Tuesday, Wednesday and Friday 9 AM - 6 PM
Thursday 11 AM - 8 PM
Saturday 9 AM - 5 PM
What forms of payment do you accept?
We accept cash and all major credit cards.
SALON POLICIES
Do you offer consultations?
Yes, we offer and recommend consultations, especially if you are new to color or considering our services for a special occasion, we recommend booking a consultation to discuss pricing and style.
What is your cancellation policy?
Please call to cancel or reschedule your appointment 24 hours in advance; failure to do may result in clients being charged 50% of missed service.
Please note: some appointments may require additional notice due to the length of service and products used
SERVICES and pricing
What is the cost of individual services?
All pricing is tiered and based on experience. Color and corrective services can vary depending on length, texture, thickness, and your desired outcome. Please see our menu for a full list of prices.
What services do you offer?
Women’s haircuts, men’s haircuts, children’s haircuts, blowout, single process color, double process color, balayage, partial highlight, full highlight, gloss, chemistry shot treatment, deep conditioning treatment, event, Bridal & Special occasion styling.
How do I book a service?
Please book via our online scheduler here. Or please call our studio for available appointment times.
Do you accept walk-ins?
Yes, we always welcome walk-ins and do our best to accommodate requested service(s). All walk-ins, depending upon service desired, are on a first-come, first-serve basis. We recommend scheduling an appointment to ensure your stylist has enough time for desired outcome, but if you’re running short on time or forgot to make appointment, we would love to see you.
Do you offer skincare or spa services?
At this time we only offer cuts, color and styling services. Visit our sister company, Mesh Nail Bar, for manicures and pedicures! We can happily recommend our favorite local spas if interested in other treatments.
What product lines do you carry?
We carry a curated selection of brands to help support the health of your hair from Kerastase, Olaplaex, and R+Co.
Shop in the salon or visit Kèrastase to shop the complete collection.
Do you have any post-service or post-treatment care recommendations?
We suggest our clients wash their hair every other day— when you allow the natural oils to reach the ends of your hair it eliminate split ends, breakage and dryness. We also recommend our clients use heat protection before blow drying or flat ironing their hair.
LIFE AT MESH
Are you a green salon?
Yes, we are a Green Circle Salon, which means we repurpose and reuse up to 95% of materials used in each service. We recycle, repurpose and compost materials whenever possible such as hair, leftover hair color, foils, color tubes, aerosol cans, paper and plastics diverting them from local landfills.
Are you hiring?
We are always hiring associates or experienced stylists. We love collaborative, customer-centric team members. If you feel like you would be a good fit, send us an email with your CV, IG handle and a brief bio.
Do you have community partners?
We love sharing Mesh with our community. If you have an idea for a collaboration, event or promotion we would love to hear from you.
Mesh also works with local nonprofits to donate our time or services several times a year; if you feel like your organization would be a good fit, feel free to email us, info@meshhairstudio.com.